Expert Witness Case Assistant
Careers at ExpertsDirect
About Us
ExpertsDirect is an innovative, fast-growing company transforming how legal professionals source and engage expert witnesses for litigation. With over a decade of experience, we specialise in connecting lawyers with leading experts whose independent insights can shape the outcome of complex legal disputes.
Our panel comprises highly respected professionals across science, medicine, engineering, finance, and beyond—individuals whose technical expertise and credibility underpin our clients’ success in court.
We pride ourselves on delivering a seamless, rigorous, and reliable process for identifying, vetting, and briefing experts—supported by our comprehensive quality assurance framework. By simplifying the complex world of expert engagement, we empower litigators to focus on strategy, knowing they have the right expertise behind them.
At ExpertsDirect, our success is built on precision, reliability, and an unwavering commitment to excellence in every matter we support.
What We Offer
We’re not just building a business — we’re reshaping how the legal world connects with expertise. Joining our team means being part of that mission and contributing to meaningful, high-impact work.
- Meaningful Career Growth: Enjoy tailored professional development, mentorship, and opportunities to expand your expertise.
- Global Reach & High-Impact Work: Collaborate with world-class experts and leading litigators on high-profile cases where your editorial insight truly matters.
- Dynamic, Growth-Focused Culture: Thrive in a fast-paced, collaborative team that values innovation, curiosity, and continuous improvement.
- Unrivalled Industry Exposure: Engage with diverse industries and professions—from top legal minds to pioneers in science, engineering, and medicine.
- Supportive, Inclusive Team: Join a passionate, values-driven culture that celebrates achievement, encourages authenticity, and balances excellence with humour and connection.
About the Role
The Case Assistant plays a key role in supporting the Case Management team, ensuring seamless coordination of case-related tasks, client and expert communications, and essential administrative duties. This position is ideal for someone with strong organisational skills, exceptional attention to detail, and the ability to thrive under deadlines. A background in law or experience in a law firm is highly valued, along with excellent communication and problem-solving abilities.
Key responsibilities
- Provide timely and accurate case management and administrative support ensuring smooth workflow.
- Draft and distribute correspondence that clearly conveys essential case information to all relevant parties.
- Maintain professional communication with clients and experts, fostering strong relationships and trust.
- Coordinate schedules, appointments, travel, and accommodations to ensure smooth case progression.
- Organise and maintain records in the case management system for easy access and accurate reference.
- Keep internal systems updated to support effective case tracking and team collaboration.
- Facilitate seamless information flow between teams and clients, reducing delays and miscommunication.
- Monitor deadlines and ensure timely completion of all tasks.
- Identify, escalate, and resolve process-related issues to maintain consistent operational standards.
- Prepare reports, spreadsheets, and presentations to support case tracking and team reporting.
- Assist in developing and implementing administrative procedures and best practices to streamline case workflows.
Skills & Attributes
- Strong work ethic – Reliable, focused, and committed to delivering consistent, high-quality outcomes.
- Integrity and accountability - Takes ownership of responsibilities and communicates issues proactively.
- Proactive and self-directed - Works independently with minimal supervision and demonstrates initiative.
- Problem-solver - Anticipates challenges and implements practical solutions to maintain efficient operations.
- Clear and professional communication - Communicates respectfully, effectively, and with a solutions-focused approach.
- Adaptable and composed - Manages changing priorities, high-pressure situations, and unexpected tasks with confidence.
- High attention to detail - Produces accurate work and maintains organised records, schedules, and documentation.
- Sound judgment with strong common sense - Exercises good common sense, knowing when to act independently and when to escalate.
- Flexible and willing to help - Readily supports responsibilities beyond the core scope of the role when required.
- Collaborative team player - Contributes to a positive team environment and builds constructive working relationships.
Experience
- Background in law or previous experience working in a law firm is highly regarded.
- Previous experience in a client service delivery environment, with a strong focus on responsiveness, organisation, and stakeholder support.
- Prior experience managing complex email inboxes and calendars, including scheduling meetings, coordinating appointments, and prioritising competing requests.
- Experience working in multicultural teams and supporting international clients, preferably Australian legal professionals.
- Minimum of two years' experience in administrative and operational support roles.
- Strong technical proficiency in Microsoft Office, Outlook, Microsoft Teams, Zoom, CRM systems and document management or file-sharing platforms such as SharePoint.
What’s on offer
- Work-from-home setup for convenience - skip the daily commute, avoid traffic stress, and enjoy more time with family
- Work-life balance with Australian or Singaporean business hours
- Weekends off and a culture that values balance and wellbeing
- Competitive salary package in line with Malaysia or Philippine market
- Performance incentives and cash rewards for outstanding contributions
- Comprehensive, structured onboarding with hands-on mentoring from experienced team members, so you’re properly supported and set up for success from day one
- A genuinely close-knit, supportive culture where knowledge is shared openly and the team backs each other on complex briefs
- Quarterly team events and celebrations that make work enjoyable and connected
- Annual leave in line with Malaysia or Philippine labour law, plus 10 one-off additional annual leave days upon reaching 5 years of service
- Direct exposure to international leadership and global legal cases
How to Apply
Submit your application, including your CV and a brief cover letter outlining your relevant experience and motivation for joining ExpertsDirect, to [email protected].
Full-time
Employment type
Please send us your detailed CV along with a cover letter to apply for this job post
APPLICATION PROCESS
How to Apply
If you’re the kind of person who thrives on structure, communication, and making things run like clockwork — this role is for you.
If you’re ready to take the next step in your career, we’d love to hear from you. Send your CV and cover letter to [email protected].
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Include a short cover letter explaining your interest in ExpertsDirect.
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Meet the team and discuss how your strengths align with the role.
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Why Join Us
We’re not just growing — we’re transforming how legal professionals access knowledge and insight.
When you join ExpertsDirect, you’ll be part of a team that values growth, collaboration, and purpose-driven work.
Career Growth that Matters
Develop your skills with mentorship, ongoing learning, and exposure to high-profile cases that sharpen your professional edge.
Global Impact
Partner with world-class experts and leading litigators shaping outcomes in Australia and beyond.
A Dynamic, Growth-Focused Culture
Join a team that values innovation, open communication, and personal development — where your contributions are recognized and your potential encouraged.
Unrivalled Industry Exposure
Build your network across a wide range of industries and professions – from top legal minds to experts at the forefront of science, engineering, medicine, finance, and more.
A Supportive, Inclusive Team Culture
Be part of a team that celebrates success, supports each other, and believes in balancing high performance with humour, respect, and connection.
What our team say about ExpertsDirect
