Research Assistant
Careers at ExpertsDirect
About the Role
The Research Assistant plays a key role in supporting our Research Team, helping manage inquiries, maintain accurate records, and keep matters moving smoothly. You’ll work closely with Research Associates, assist with client communications, and ensure systems and process documentation are consistently up to date.
If you’re highly organised, detail-driven, and a confident communicator, this role offers a strong opportunity to grow your skills while contributing to meaningful work.
What You’ll Do
- Conduct conflict checks to uphold compliance and maintain client trust.
- Maintain and organise the Research Team’s SharePoint folders, ensuring information is current, accessible, and reliable.
- Develop and refine process documentation to support consistency and continuous improvement.
- Audit matters at various stages to ensure accuracy, completeness, and smooth handovers.
- Keep case management notes up to date with key correspondence to support effective collaboration.
- Engage with clients during the information-gathering stage to keep matters progressing.
- Draft clear and comprehensive handover notes to support the Case Management team.
- Prepare professional follow-up communications for Researchers to send to clients.
- Provide regular email updates to experts on matter progress.
- Maintain accurate records of law firms, lawyers, and experts to support efficient workflows.
- Coordinate and manage Preliminary Teleconference (PTC) scheduling between lawyers and experts.
- Facilitate Preliminary Teleconference (PTC) when Research Associates are unavailable, ensuring continuity and momentum.
What You’ll Bring
- Bachelor’s degree with 2+ years’ relevant experience.
- Exceptionally detail-oriented and organised, with the ability to manage multiple priorities effectively.
- Process-driven and efficient, with a strong focus on accuracy, quality, and consistency.
- Comfortable handling enquiries and managing data with care and precision.
- Strong process mindset, with an interest in workflow efficiency and continuous improvement.
- Proficient in CRM systems, SharePoint, and Microsoft Office.
- Excellent written and verbal communication skills, able to engage confidently and professionally with clients, experts, and internal teams.
- Experienced in calendar and email management.
- Able to work autonomously while contributing positively as a team player.
- Comfortable supporting multicultural teams and working with international stakeholders.
- Preferred: Experience in a legal or professional services environment.
Benefits & Perks
- Competitive salary aligned with experience and contribution.
- Work-life balance with Australian or Singaporean business hours
- Work-from-home setup for convenience - skip the daily commute, avoid traffic stress, and enjoy more time with family
- Weekends off and a culture that values balance and wellbeing.
- 10 additional annual leave days after 5 years of service.
- Exposure to global leadership, working directly with international managers.
- Quarterly team events and celebrations that make work enjoyable and connected.
- Annual performance incentives when targets are met.
- Monthly cash rewards for outstanding nominated team members
Full-time
Employment type
Please send us your detailed CV along with a coverletter to apply for this job post
Day shift
Hours
1-3 Years
Experience
Posted
Please send us your detailed CV along with a coverletter to apply for this job post
APPLICATION PROCESS
How to Apply
If you’re the kind of person who thrives on structure, communication, and making things run like clockwork — this role is for you.
If you’re ready to take the next step in your career, we’d love to hear from you. Send your CV and cover letter to [email protected].
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Check the open listings or send us an expression of interest.
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Include a short cover letter explaining your interest in ExpertsDirect.
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If you’re a potential match, we’ll reach out for a brief intro call.
sms Formal Interview
Meet the team and discuss how your strengths align with the role.
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Once it’s a fit, we’ll welcome you onboard with structured training and support.
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Why Join Us
We’re not just growing — we’re transforming how legal professionals access knowledge and insight.
When you join ExpertsDirect, you’ll be part of a team that values growth, collaboration, and purpose-driven work.
Career Growth that Matters
Develop your skills with mentorship, ongoing learning, and exposure to high-profile cases that sharpen your professional edge.
Global Impact
Partner with world-class experts and leading litigators shaping outcomes in Australia and beyond.
A Dynamic, Growth-Focused Culture
Join a team that values innovation, open communication, and personal development — where your contributions are recognized and your potential encouraged.
Unrivalled Industry Exposure
Build your network across a wide range of industries and professions – from top legal minds to experts at the forefront of science, engineering, medicine, finance, and more.
A Supportive, Inclusive Team Culture
Be part of a team that celebrates success, supports each other, and believes in balancing high performance with humour, respect, and connection.
What our team say about ExpertsDirect
