Legal Research Assistant
Careers at ExpertsDirect
About Us
ExpertsDirect is an innovative, fast-growing company transforming how legal professionals source and engage expert witnesses for litigation. With over a decade of experience, we specialise in connecting lawyers with leading experts whose independent insights can shape the outcome of complex legal disputes.
Our panel comprises highly respected professionals across science, medicine, engineering, finance, and beyond—individuals whose technical expertise and credibility underpin our clients’ success in court.
We pride ourselves on delivering a seamless, rigorous, and reliable process for identifying, vetting, and briefing experts—supported by our comprehensive quality assurance framework. By simplifying the complex world of expert engagement, we empower litigators to focus on strategy, knowing they have the right expertise behind them.
At ExpertsDirect, our success is built on precision, reliability, and an unwavering commitment to excellence in every matter we support.
What We Offer
We’re not just building a business — we’re reshaping how the legal world connects with expertise. Joining our team means being part of that mission and contributing to meaningful, high-impact work.
- Meaningful Career Growth: Enjoy tailored professional development, mentorship, and opportunities to expand your expertise.
- Global Reach & High-Impact Work: Collaborate with world-class experts and leading litigators on high-profile cases where your editorial insight truly matters.
- Dynamic, Growth-Focused Culture: Thrive in a fast-paced, collaborative team that values innovation, curiosity, and continuous improvement.
- Unrivalled Industry Exposure: Engage with diverse industries and professions—from top legal minds to pioneers in science, engineering, and medicine.
- Supportive, Inclusive Team: Join a passionate, values-driven culture that celebrates achievement, encourages authenticity, and balances excellence with humour and connection.
About the Role
The Research Assistant plays a key role in supporting our Research Team, helping manage inquiries, maintain accurate records, and keep matters moving smoothly. You’ll work closely with Research Associates, assist with client communications, and ensure systems and process documentation are consistently up to date.
If you’re highly organised, detail-driven, and a confident communicator, this role offers a strong opportunity to grow your skills while contributing to meaningful work.
Key responsibilities
- Act as the first point of contact for new enquiries via email, phone, or our website, ensuring clients feel supported from the outset.
- Accurately record new matters in our case management system to enable seamless tracking and progression.
- Conduct conflict checks to uphold compliance and maintain client trust.
- Maintain and organise the Research Team’s SharePoint folders, ensuring information is current, accessible, and reliable.
- Develop and refine process documentation to support consistency and continuous improvement.
- Audit matters at various stages to ensure accuracy, completeness, and smooth handovers.
- Keep case management notes up to date with key correspondence to support effective collaboration.
- Engage with clients during the information-gathering stage to keep matters progressing.
- Draft clear and comprehensive handover notes to support the Case Management team.
- Prepare professional follow-up communications for Researchers to send to clients.
- Provide regular email updates to experts on matter progress.
- Maintain accurate records of law firms, lawyers, and experts to support efficient workflows.
- Coordinate and manage Preliminary Teleconference (PTC) scheduling between lawyers and experts.
- Facilitate Preliminary Teleconference (PTC) when Research Associates are unavailable, ensuring continuity and momentum.
Skills & Attributes
- Exceptional attention to detail and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Process-driven and highly efficient, consistently delivering accurate, high-quality work with a focus on continuous improvement.
- Confident managing enquiries and data, exercising discretion, accuracy, and attention to detail.
- Strong operational mindset, with a passion for streamlining workflows and improving processes.
- Excellent written and verbal communication skills, building professional relationships with clients, experts, and internal stakeholders.
- Self-motivated and proactive, able to work independently while collaborating effectively with the wider team.
- Thrives in multicultural environments, confidently supporting international teams and stakeholders.
- Flexible and willing to help - Readily supports responsibilities beyond the core scope of the role when required.
Experience
- Background in law or previous experience working in a law firm is highly regarded.
- Previous experience in a client service delivery environment, with a strong focus on responsiveness, organisation, and stakeholder support.
- Prior experience managing complex email inboxes and calendars, including scheduling meetings, coordinating appointments, and prioritising competing requests.
- Experience working in multicultural teams and supporting international clients, preferably Australian legal professionals.
- Minimum of two years' experience in administrative and operational support roles.
- Strong technical proficiency in Microsoft Office, Outlook, Microsoft Teams, Zoom, CRM systems and document management or file-sharing platforms such as SharePoint.
- Must be willing to work Australian or Singapore business hours to meet business and client requirements.
What’s on offer
- Work-from-home setup for convenience - skip the daily commute, avoid traffic stress, and enjoy more time with family
- Work-life balance with Australian or Singaporean business hours
- Weekends off and a culture that values balance and wellbeing
- Competitive salary package in line with Malaysia or Philippine market
- Performance incentives and cash rewards for outstanding contributions
- Comprehensive, structured onboarding with hands-on mentoring from experienced team members, so you’re properly supported and set up for success from day one
- A genuinely close-knit, supportive culture where knowledge is shared openly and the team backs each other on complex briefs
- Quarterly team events and celebrations that make work enjoyable and connected
- Annual leave in line with Malaysia or Philippine labour law, plus 10 one-off additional annual leave days upon reaching 5 years of service
- Direct exposure to international leadership and global legal cases
How to Apply
Submit your application, including your CV and a brief cover letter outlining your relevant experience and motivation for joining ExpertsDirect, to [email protected].
Full-time
Employment type
Please send us your detailed CV along with a coverletter to apply for this job post
Day shift
Hours
1-3 Years
Experience
Posted
Please send us your detailed CV along with a coverletter to apply for this job post
APPLICATION PROCESS
How to Apply
If you’re the kind of person who thrives on structure, communication, and making things run like clockwork — this role is for you.
If you’re ready to take the next step in your career, we’d love to hear from you. Send your CV and cover letter to [email protected].
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Check the open listings or send us an expression of interest.
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Include a short cover letter explaining your interest in ExpertsDirect.
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If you’re a potential match, we’ll reach out for a brief intro call.
sms Formal Interview
Meet the team and discuss how your strengths align with the role.
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Once it’s a fit, we’ll welcome you onboard with structured training and support.
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Why Join Us
We’re not just growing — we’re transforming how legal professionals access knowledge and insight.
When you join ExpertsDirect, you’ll be part of a team that values growth, collaboration, and purpose-driven work.
Career Growth that Matters
Develop your skills with mentorship, ongoing learning, and exposure to high-profile cases that sharpen your professional edge.
Global Impact
Partner with world-class experts and leading litigators shaping outcomes in Australia and beyond.
A Dynamic, Growth-Focused Culture
Join a team that values innovation, open communication, and personal development — where your contributions are recognized and your potential encouraged.
Unrivalled Industry Exposure
Build your network across a wide range of industries and professions – from top legal minds to experts at the forefront of science, engineering, medicine, finance, and more.
A Supportive, Inclusive Team Culture
Be part of a team that celebrates success, supports each other, and believes in balancing high performance with humour, respect, and connection.
What our team say about ExpertsDirect
